Platform
Servicing through one interface.
Changes, cancellations and refunds handled through the API rather than through each supplier separately.
Definition
What is post-booking?
Travel post-booking servicing is everything that happens to a booking after it is confirmed — changes, exchanges, cancellations and refunds. BookingBots exposes servicing through the same API as search and booking, so an agent or system does not need a separate process per supplier.
Post-Booking in detail
Changes, cancellations and refunds through one servicing interface.
Changes & exchanges
Itinerary changes and exchanges handled through the API.
Cancellations & refunds
Voids, cancellations and refunds processed through the API.
PNR management
Air bookings managed through the API, including voids and exchanges.
One servicing interface
Servicing runs through the same API as search and booking, with supplier-specific rules returned per quote.
- 100+
- Global Suppliers
- 1.2M+
- Live Inventory Items
- 3B+
- API Calls / Month
- 99.9%
- Uptime
- <3s
- Search Response Time
Other platform capabilities
Questions, answered
- Why does post-booking matter?
- Servicing is where aggregation usually breaks down. A channel that can search many suppliers through one API but must service each one separately has moved the cost rather than removed it.
- What can be serviced?
- Changes, exchanges, voids, cancellations and refunds. The published detail today is for air content, where this includes PNR management; servicing scope per product follows that supplier’s own rules.
- Are supplier rules exposed?
- Supplier-specific rules are returned with each quote, so servicing terms are known before the booking is made.
- Is it the same API?
- Yes — servicing runs through the same interface as search and booking.
Ready to Power Your Travel Business?
Connect your suppliers. Access more inventory. Distribute everywhere.
- No setup fee
- 14-day free trial
- Cancel anytime